PRIVACY POLICY
Effective Date: October 1, 2025
Last Updated: October 28, 2025
1. Introduction
Northstar Marketing Strategies (operated by JB Strategy Group LLC) is committed to protecting your privacy and handling your personal data in a transparent manner. This Privacy Policy describes how we collect, use, share, and protect personal information when you (i) visit our website at https://northstarmarketingstrategies.com (the “Website”), (ii) engage with our services (e.g., digital marketing, paid media, social management, website design), and (iii) when we or our service providers process payments or other transactions for you via Stripe’s services.
Because we use Stripe for payment processing or other business services, you should also be aware that Stripe collects and processes certain personal data on our behalf or jointly, and you may wish to review Stripe’s Privacy Policy for further details.
2. What personal data we collect
We collect personal information you provide directly, as well as information automatically collected when you visit our Website or engage in services. The categories include:
2.1 Information you provide
· Contact information: name, email address, phone number, mailing address (when you submit a form, schedule a call, become a client).
· Payment/transaction information: when you purchase services from us, you will provide billing information (such as billing address, payment method details) which we may process or direct Stripe to process.
· Project / service-related information: business name, industry, goals, campaign details, and other information relevant to the services we provide.
· Communications: any messages you send us by email, chat, social media or similar.
2.2 Information collected automatically
· Device and usage data: IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, link clicks, and other standard analytics data.
· Cookies and similar technologies: We and our third-party service providers (including advertising and analytics tools) may use cookies, web beacons, and other tracking technologies to collect usage information and tailor the Website experience.
· Payment/transaction data via Stripe: When you pay for services (or we charge for services), the payment processor (Stripe) may collect data such as transaction amount, date, payment method, card type, billing address, and other information necessary to complete the payment and meet regulatory obligations. Note: Some of this data may be collected by Stripe even if you do not complete a transaction.
3. How we use your personal data
We use personal data for the following purposes:
· To provide our services (marketing strategy, campaign execution, website design, paid media management).
· To process payments and manage billing, including via Stripe.
· To communicate with you: responding to inquiries, scheduling consultations, sending updates, delivering reports and deliverables.
· To improve and enhance our Website and our service offerings, via analytics and feedback.
· To personalize your experience (e.g., content, offers) and support our marketing efforts.
· To comply with legal and regulatory obligations (including those of our payment-processor partner Stripe, fraud detection, anti-money laundering, etc.).
4. Disclosure and sharing of your data
We may share your personal data in the following circumstances:
· With our service providers and subcontractors (e.g., website hosting, analytics, advertising platforms, payment processors like Stripe) to help us deliver services, operate our business, or fulfill our contractual obligations.
· With Stripe: when you make a payment (or attempt to make a payment), Stripe will process your transaction data, and this information may be shared with banks, card networks, and other financial institutions as required.
· With our affiliates or business partners (only as necessary and with appropriate safeguards).
· If required by law or to respond to lawful requests (e.g., law enforcement, regulatory bodies).
· In the event of a business transaction (e.g., merger, sale, reorganization) where your data may be transferred to a successor entity, subject to confidentiality and data-protection commitments.
5. International transfers
Some of our service providers (including Stripe) or subcontractors may be located outside your country. If your personal data is transferred to another country, we will ensure that appropriate safeguards are in place (such as contractual clauses, cross-border transfer mechanisms) to protect your data in accordance with applicable law.
6. Your rights
Depending on your jurisdiction, you may have the following rights with respect to your personal data:
· The right to access the personal data we hold about you and to request a copy.
· The right to rectify or correct inaccurate or incomplete personal data.
· The right to request erasure (destruction/deletion) of your personal data, subject to legal or contractual obligations.
· The right to restrict or object to certain processing activities (e.g., marketing uses).
· Where processing is based on consent, the right to withdraw consent at any time.
· If applicable, the right to data portability (i.e., receive your data in a structured, machine-readable format).
If you wish to exercise any of these rights, please contact us using the contact details in Section 10. We will respond in accordance with applicable law.
7. Cookies and tracking technologies
We use cookies and similar tracking technologies on our Website. You may have control over cookie settings via your browser or via an on-site cookie-consent tool (if provided). For example, you may disable cookies, but doing so may limit certain features or degrade the interactive experience of the Website.
We also use analytics platforms, advertising networks, and social media platforms which may place cookies or track usage across websites. If you provide data via forms or engage with our services, we may associate cookie or device identifiers with your personal data for analytics or marketing purposes.
8. Data retention and security
We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy (for example, to provide services, comply with applicable legal obligations, resolve disputes, enforce our agreements, or protect our rights).
We employ reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children’s privacy
Our Website and services are not directed to children under the age of 13 (or other applicable minimum age in your region). We do not knowingly collect personal data from children without parental or guardian consent. If you believe we have collected such data, please contact us so that we can take steps to delete it.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or services. When we do, we will post the revised policy on the Website and update the “Last Updated” date. We encourage you to review this policy periodically.
11. Contact us
If you have questions, requests or comments about this Privacy Policy or our data practices, you can contact us at:
Northstar Marketing Strategies (JB Strategy Group LLC)
Email: jaclynvictoria27@gmail.com
Phone: 973-432-5512
Mailing Address: 20 Zeliff Avenue
Little Falls, New Jersey, USA
12. Specific disclosures relevant to Stripe usage
Because we use Stripe:
· You acknowledge and agree that certain information (including transaction data, payment method details, device/browser data) will be processed by Stripe when you make payments through our Website or via our services.
· By engaging with us and using our payment-services platform, you consent to the collection and processing of your personal data by us and by Stripe (and its service providers) as described herein and in Stripe’s own Privacy Policy.
· We disclose that if you enter payment information or engage in checkout (even if you do not complete the purchase), Stripe may collect data such as your name, email, payment method type, and transaction attempt details.
· We maintain a publicly accessible link to our Privacy Policy on our Website, and you have the ability to access and print this policy, consistent with the requirements described in the Stripe Data Processing Agreement and other regulatory obligations.
TERMS OF SERVICE
Effective Date: October 1, 2025
Last Updated: October 28, 2025
Welcome to Northstar Marketing Strategies (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your use of our website https://northstarmarketingstrategies.com (the “Website”) and any products, services, or digital deliverables we provide (collectively, the “Services”).
By accessing our Website or engaging our Services, you agree to these Terms. If you do not agree, please do not use our Website or Services.
1. Company Information
Northstar Marketing Strategies is operated by JB Strategy Group LLC, headquartered in Little Falls, New Jersey, USA.
Email: jaclynvictoria27@gmail.com
Phone: 973-432-5512
Mailing Address: 20 Zeliff Avenue
Little Falls, NJ 07424
2. Scope of Services
We provide marketing strategy, digital advertising management, paid media campaigns, content creation, social media management, website design and optimization, and related consulting services.
Our Services may be customized under a separate written proposal or agreement (“Service Agreement”) which, together with these Terms, form the full agreement between you (“Client”) and us. In the event of a conflict, the Service Agreement prevails.
3. Eligibility
By using our Website or engaging our Services, you represent that you are:
At least 18 years old;
Authorized to enter into binding contracts; and
Acting on behalf of yourself or a business you lawfully represent.
4. Payment Terms
4.1 General
Payment is required as outlined in your Service Agreement or invoice. We may require payment in full or a deposit before work begins.
4.2 Accepted Payment Methods
We accept payment by credit card, debit card, ACH transfer, and other methods offered via Stripe, our secure third-party payment processor. By submitting payment information, you authorize us (and Stripe) to process and store your payment data in accordance with our Privacy Policy and Stripe’s Privacy Policy.
4.3 Late or Failed Payments
If payment is not received when due, we reserve the right to suspend or terminate services, withhold deliverables, or charge late fees as specified in your Service Agreement.
5. Refunds and Cancellations
All payments are non-refundable unless otherwise stated in your Service Agreement.
In some cases, partial refunds or credits may be offered at our discretion.
If you wish to cancel an ongoing engagement, written notice is required. You remain responsible for payment of all work completed or committed to prior to cancellation.
6. Client Responsibilities
You agree to:
Provide all requested materials, assets, approvals, and feedback promptly;
Ensure you have the necessary rights or licenses for any materials you supply;
Not use our deliverables for illegal, defamatory, or misleading purposes;
Cooperate in good faith to enable us to perform the Services efficiently.
Failure to provide required information or cooperation may delay deliverables or impact results, for which we are not liable.
7. Intellectual Property
7.1 Your Materials
You retain ownership of all intellectual property you provide to us. You grant us a limited, non-exclusive, revocable license to use your materials solely for the purpose of providing Services.
7.2 Our Work Product
Unless otherwise agreed in writing:
You own the final marketing assets, creative deliverables, or website materials produced under your contract once full payment is received.
We retain ownership of our underlying templates, tools, and know-how used in performing Services.
You may not resell, sublicense, or redistribute our proprietary processes or creative assets without prior written permission.
8. Third-Party Services
We may integrate or rely on third-party platforms (such as Stripe, Google, Meta, TikTok, or other ad platforms). Your use of such services is subject to their own terms and policies. We are not responsible for any issues, downtime, or losses caused by third-party providers.
9. Disclaimers
We make no guarantees regarding marketing results, ad performance, or specific financial outcomes.
All statements about potential results are illustrative, not promises.
The Website and Services are provided “as is” and “as available,” without warranties of any kind, express or implied.
10. Limitation of Liability
To the maximum extent permitted by law:
We shall not be liable for indirect, incidental, consequential, or punitive damages, including lost profits, lost data, or business interruption.
Our total liability for any claim arising out of or relating to these Terms or our Services will not exceed the total amount you paid us for the Services in question.
11. Indemnification
You agree to indemnify and hold harmless Northstar Marketing Strategies, its owners, employees, and affiliates from any claims, damages, or expenses arising from:
Your breach of these Terms;
Your misuse of our deliverables or Services;
Any violation of law or third-party rights caused by your content or conduct.
12. Termination
Either party may terminate a Service Agreement with written notice in accordance with its terms.
We may immediately suspend or terminate access to our Website or Services if we reasonably believe you have violated these Terms, failed to pay, or engaged in fraudulent or unlawful activity.
Upon termination, you must pay all outstanding balances, and any licenses or access rights granted to you will end.
13. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of a project. Confidential information shall not include information that is publicly available, independently developed, or required by law to be disclosed.
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of New Jersey, USA, without regard to its conflict-of-law rules.
Any disputes arising under or in connection with these Terms will first be subject to good-faith negotiation between the parties. If unresolved, disputes shall be handled in the state or federal courts located in Essex County, New Jersey. You consent to that jurisdiction.
15. Updates to These Terms
We may update or modify these Terms periodically. When changes are made, the updated version will be posted on our Website with a revised “Last Updated” date. Continued use of our Website or Services after such updates constitutes your acceptance of the new Terms.
16. Contact Information
If you have any questions about these Terms or our Services, please contact:
Northstar Marketing Strategies (JB Strategy Group LLC)
Email: jaclynvictoria27@gmail.com
Phone: 973-432-5512
Mailing Address: 20 Zeliff Avenue
Little Falls, NJ 07424
REFUND AND CANCELLATION POLICY
Effective Date: October 1, 2025
Last Updated: October 28, 2025
Thank you for choosing Northstar Marketing Strategies (“we”, “us”, “our”). We aim to provide exceptional marketing and creative services tailored to your business. Because every project and engagement is customized, we’ve established the following Refund and Cancellation Policy to set clear expectations.
1. General Policy
All sales and payments made to Northstar Marketing Strategies are final unless otherwise specified in a written Service Agreement.
Due to the nature of our work — including strategy development, creative production, and media management — significant time and resources are allocated immediately upon project start.
Refunds are therefore generally not available once services have commenced, except in limited circumstances outlined below.
2. Deposits and Upfront Payments
· Deposits or retainers are non-refundable once paid, as they secure project scheduling and initial work.
· If you choose to cancel before work has begun, and no creative or strategic work has been initiated, we may (at our discretion) issue a partial refund of your deposit minus administrative or setup costs.
3. Subscription or Ongoing Monthly Services
If you engage in a recurring service (such as paid media management, social media management, or ongoing marketing retainers):
· You may cancel future billing with 30 days’ written notice before your next renewal or billing date.
· All fees already paid are non-refundable, but services will continue through the end of your paid period.
· Early termination of a fixed-term contract (e.g., a 3- or 6-month commitment) may result in a prorated early termination fee, as stated in your Service Agreement.
4. Project-Based Services
For one-time projects (such as website design, branding, or campaign setup):
· Once creative or technical work has begun, refunds will not be issued.
· If the project is canceled by the client before completion, any work completed up to the cancellation date will be invoiced and payable in full.
· If the project is canceled by us (e.g., due to unforeseen circumstances or non-payment), we will refund any unearned portion of prepayments for work not yet performed.
5. Payment Disputes and Chargebacks
If you believe a charge has been made in error, please contact us directly at jaclynvictoria27@gmail.com before initiating a chargeback or dispute with Stripe or your payment provider.
We will make every reasonable effort to resolve the issue promptly.
Unauthorized or unfounded chargebacks may result in suspension of services and additional fees to recover costs.
6. Refund Exceptions
Refunds may be considered in the following limited circumstances:
· Duplicate payment made in error.
· Technical error resulting in overcharge.
· Inability to deliver the agreed-upon service due to factors within our control.
All refund requests must be submitted in writing within 7 days of the transaction date.
7. Cancellations by Northstar Marketing Strategies
We reserve the right to cancel any project or service at any time if:
· The client fails to provide required materials, information, or approvals;
· The client engages in abusive, unethical, or unlawful conduct; or
· Payment obligations are not met.
In such cases, any unused portion of prepaid fees (for work not yet performed) may be refunded at our discretion.
8. Processing Refunds
Approved refunds (if applicable) will be processed through Stripe and credited back to your original payment method within 5–10 business days of approval.
We are not responsible for delays caused by your bank, credit card provider, or Stripe.
9. Contact Information
If you wish to cancel a service, request a refund, or discuss billing issues, please contact us at:
Northstar Marketing Strategies (JB Strategy Group LLC)
Email: jaclynvictoria27@gmail.com
Phone: 973-432-5512
Mailing Address: 20 Zeliff Avenue
Little Falls, NJ 07424
10. Stripe Compliance Disclosure
In accordance with Stripe’s business website requirements, we:
· Clearly disclose our refund and cancellation terms prior to purchase.
· Process payments securely through Stripe.
· Honor valid refund requests promptly and fairly.
· Provide transparent contact information for customer support and billing inquiries.
Note:
This policy forms part of our overall Terms of Service. By making a payment to Northstar Marketing Strategies, you acknowledge that you have read and agree to this Refund and Cancellation Policy.